Customer Service Excellence Representative
3 weeks ago
Are you passionate about delivering exceptional customer service and transforming everyday moments into extraordinary experiences?
About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Advisor. As a key member of our sales team, you will play a crucial role in understanding and meeting each customer's unique needs, providing personalized solutions, and driving sales.
About You- You have a strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.
- You possess excellent communication and interpersonal skills, with the ability to work well within a team and contribute to a positive and high-performing environment.
- You are resourceful and proactive in resolving customer enquiries and challenges.
We offer a competitive package of pay and benefits that reward your hard work while supporting your health and well-being:
- A free staff handset + unlimited sim card
- 4.5% employer pension contribution
- Life assurance
- Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)
In addition, within retail, you will also receive:
- A Tastecard membership
- Money to spend with Uber
- Access to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work scheme
- Opportunity to win 'Three Celebrates' monthly and annual awards
We are a business built on people. We work hard to look after our customers and each other, and our inclusive culture will support and inspire you every day. With ongoing development opportunities to build your skills and confidence, you can own where you go as a Customer Advisor and beyond.
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