Customer Service Representative with Excellent Communication Skills
2 weeks ago
We are seeking an exceptional Customer Service Representative to join our team at Amathus Drinks Plc, a family-owned wine and spirit merchant based in London. As a key member of our office team, you will be responsible for delivering outstanding customer service and ensuring a smooth administrative experience.
Salary: £25,000 - £30,000 per annum
Job Description:
Company Overview: Established in 1978, Amathus Drinks Plc is a leading wine and spirit merchant with a strong presence in the UK market. We pride ourselves on our exclusive agency portfolio of wines and spirits, sourced directly from around the world for their provenance, distinction, and exceptional quality.
Job Responsibilities:
- Administering incoming orders via email or telephone
- Ensuring a first-class service is delivered to customers and own stores
- Dealing with incoming orders and associated administration
Requirements:
- A minimum of 2 years' experience in a similar office environment dealing with trade and consumer customers
- GCSE-qualified calibre
- Positive can-do attitude
- Excellent organizational skills with the ability to multi-task efficiently and effectively
Benefits:
- Full-time position
- Monday to Friday, day shift
- Company pension
- Employee discount
- On-site parking
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