Service Management Office Director
4 days ago
Job Title: Service Management Office Director
Location: Variable
Salary: £60,000 - £80,000 per annum
This is a leadership role within the agency that requires strong client management skills. As Service Management Office Director, you will be responsible for managing client expectations and needs, representing the agency creatively and commercially.
The ideal candidate will have a deep understanding of their client's business strategy, market, competition, and brands. They will shape insight-driven and meaningful brand experiences by working closely with strategists to turn client opportunities into inspiring creative briefs.
Main Responsibilities:
- Manage commercial dealings with clients, including proposals, budgeting, procurement, and reconciliation
- Develop and maintain strong relationships with clients, both internally and externally
- Work across multiple clients, providing leadership and support throughout the project process
Requirements:
- Strong commercial acumen and ability to identify opportunities for growth
- Excellent communication and expectation management skills
- Able to work well under pressure and meet deadlines
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