Hospitality Service Director

5 days ago


Woking, Surrey, United Kingdom CV-Library Full time
Job Title: Hospitality Service Director

We are seeking an experienced Hospitality Service Director to join our team at Loveday & Co. in London. As a key member of our management team, you will be responsible for delivering exceptional hospitality services to our residents and their families.

About the Role:
  • Responsible for leading and managing the hospitality services team, including front of house, reception, housekeeping, laundry, and food & beverage.
  • To assist the General Manager in delivering the brand standards, standard operating procedures, and company policies, maintaining 90%+ in the Loveday Way Audit.
  • Ensure job rotas are issued timely and that adequate resources are always available.
  • Be prepared to be hands-on alongside team members, irrespective of shift patterns or days of the week.
  • Ensure training compliance is constantly at 90%+ for the hospitality team.
  • Attend members' meetings, events, and evening or weekend functions as required.

Salary: £55,000 - £65,000 per annum, depending on experience.

Benefits: Company pension plan, Health Care Cash Plan, access to Perkbox, opportunities for training and development, employee assistance programme, discretionary bonus, employee recognition programmes, death in service benefit, and scope for progression and promotion within the company.



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