Office Manager and Operational Support
3 weeks ago
About the Role
The Office Manager plays a vital part in ensuring the smooth functioning of our office and supporting TEMBO Ltd's continued growth.
You will be responsible for managing both administrative and financial systems and processes, creating a welcoming, organised and efficient office environment.
This role supports the team in their day-to-day activities and helps to foster a strong, positive team culture.
Key Responsibilities
- Manage daily office operations to ensure an efficient workflow
- Maintain office equipment and manage office supplies, including snacks
- Support the Financial Controller with operational tasks
- Prepare contracts, booking forms and order forms
- Provide PA support to the CEO and selected external consultants
- Assist with recruitment and onboarding processes
- Coordinate team-building activities and TEMBO events
- Handle IT tasks for new starter inductions and leavers' processes
- Reserve meeting rooms and organise company meetings
- Greet clients and visitors upon arrival, ensuring a welcoming atmosphere
- Answer office phones, direct calls and take messages
- Manage incoming and outgoing post
- Organise physical and digital filing systems
- Support basic financial tasks, including invoice processing (experience with QuickBooks is a plus)
Desired Skills and Experience
- Excellent organisational and multitasking abilities
- Strong IT proficiency (Microsoft Office Suite)
- Previous experience in office management or administration
- Excellent written and verbal communication skills
- Problem-solving mindset with strong time management skills
- High attention to detail and accuracy
- Friendly, approachable and positive demeanour
- Discrete with the ability to handle confidential information
- Team player with the ability to work collaboratively
- Willing to take on new responsibilities and undergo relevant training
Working Environment
This is an office-based role located in a convenient location. Working hours are Monday - Friday, 09:00 - 17:30, for a total of 37.5 hours per week. You will receive 20 days of holiday per year, plus statutory bank holidays, with an additional day off on your birthday.
Benefits
- Contributory Pension Scheme
- Office snacks
- Bicycle storage
Salary
£33k (pro rata) + £2k bonus
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