Shop Manager

1 day ago


Colchester, Essex, United Kingdom Talent Finder Jobs Full time
Job Title: Shop Manager

Our client is the UK's largest multi-charity retailer, selling cards and gifts on behalf of over 200 UK charities. As a Shop Manager, you will play a key role in maximising income for participating charities.

Key Responsibilities:
  • Manage all aspects of the shop, including sales, customer service, and staff management.
  • Recruit, line manage, and support shop volunteers to maximise sales and revenue for participating charities.
  • Communicate and work effectively with other shop managers to ensure day-to-day operations are met.
  • Meet sales targets, increasing sales and profit for the shop.
  • Manage stock levels, replenishing accordingly and liaising with Regional Manager to request top-ups of stock.
  • Set up the EPOS system and train volunteers accordingly.
  • Responsible for cash handling, reconciling EPOS and all banking procedures.
  • Identify volunteer recruitment needs and action recruitment campaigns in discussion with Regional Manager.
  • Support the marketing team with activities to raise the profile of the shop and organisation in the local community.
  • Take responsibility for rotas to ensure the shop is always operational within its agreed opening hours.
  • Offer exceptional customer service.

What's next? If you're passionate about retail and customer service, and have the skills and experience to succeed in this role, we'd love to hear from you


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