Retail Store Manager
2 weeks ago
We are seeking a highly motivated and experienced Shop Manager to join our team at Talent Finder. As a Shop Manager, you will be responsible for managing all aspects of the shop, including recruiting, training, and supporting volunteers to maximize sales and revenue for participating charities.
Key Responsibilities- Manage all aspects of the shop, including sales, customer service, and volunteer management
- Recruit, train, and support volunteers to maximize sales and revenue
- Communicate and work effectively with other shop managers to ensure day-to-day operations are met
- Meet sales targets and increase sales and profit for the shop
- Manage stock levels, replenish stock as needed, and liaise with Regional Manager to request top-ups
- Set up and manage the EPOS system, train volunteers, and handle cash and banking procedures
- Identify volunteer recruitment needs, action recruitment campaigns, and discuss with Regional Manager
- Cover shifts in the absence of volunteers and support the marketing team with activities to raise the profile of the shop and organization in the local community
- Take responsibility for rotas to ensure the shop is always operational within its agreed opening hours
- Offer exceptional customer service and support any other tasks that support the day-to-day running of the shop and team
- Experience across customer-facing environments
- Experience of working under own initiative within an established commercial framework
- Organizational skills, time management skills, and ability to lead a team
- Commercial awareness and ability to make decisions to drive revenue
- Ability to communicate with a variety of people at different levels and understand excellent customer service
- Passion for CFGC's vision, mission, and values
Apply now to take the first step in this exciting opportunity to join our team at Talent Finder.
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