Technical Solutions Manager

5 days ago

London, Greater London, United Kingdom Visa Full time

Job Summary

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

About the Role

As the Senior Technical Solutions Manager for VMS, you will be responsible for growing a critical managed services pillar focused on Technology Strategy and Implementation. Technology Strategy services enable clients to assess their current technical architecture, envision their future state, and clarify the roadmap to long-term success. Technology Implementation services build on the success of Technology Strategy engagements, equipping clients with the technical delivery teams needed to bring their vision to life. As our Visa product suite grows and develops more complex options for clients, it's imperative that we have specific, deep knowledge of our capabilities to help solution with them.

Key Responsibilities

  • Drive detailed discussions with both clients and Visa stakeholders (such as account and product teams) to ensure understanding of products and services, identifying how/where our clients can make the most use of our capabilities.
  • Identify common client needs, develop offerings that leverage Visa's extensive capabilities, subject matter expertise, and third-party partners, price the solution appropriately, pitch the client, close the sale, and oversee delivery.
  • Flex across various client stakeholders, to include those in digital, data sciences, marketing, CRM, payments, and fraud/risk.
  • Develop bespoke and scalable products leveraging Visa assets and, as needed, third-party partner assets.

Requirements

  • Strong project/program management skills.
  • Be comfortable working across the spectrum of Visa clients, from institutional banking relationships to fintech startups.
  • Maintain deep understanding of competitive environment for Visa solutions.
  • Leverage that understanding to shape solutions that differentiate Visa.

What We Offer

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What We're Looking For

  • Strong understanding of payments with in-depth knowledge of areas such as virtual card payments, value-added solutions for corporates, payment tokenization, issuer processing platforms/providers, modern API concepts, technical integration, and file delivery.
  • Entrepreneurial mindset energized by the possibility of building a new business within a well-supported, growing business area within Visa.
  • Strong analytical and quantitative skills, with an ability to measure the financial impact to a client and demonstrate the value that a VMS engagement brings to both the client and Visa.
  • Willingness to take on new challenges, explore new ideas and be flexible with changing priorities.

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