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Accommodation Manager

2 months ago

Bristol, Bristol, United Kingdom EF Education First Gruppe Full time
About the Role

We are seeking an Accommodation Manager to join our team at EF Bristol International Language Campus. As a key member of our residential services team, you will play a vital role in ensuring the highest standards of accommodation for our international students.

Key Responsibilities
  • Manage the recruitment, re-registration, and monitoring of suitable homestay and private home accommodation.
  • Lead a team of full-time and part-time homestay coordinators, recruiters, and visitors to ensure targets are met and daily, weekly, and quarterly deadlines are achieved.
  • Supervise the team to ensure excellent customer service, quality, and student satisfaction.
  • Liaise with the finance department to ensure prompt and accurate payment to accommodation providers.
  • Monitor student evaluations of accommodation and respond to comments and complaints to ensure a satisfactory resolution.
Requirements
  • Proven team management experience and leadership skills.
  • Ability to ensure personal and team KPIs are met.
  • Motivated by working with challenging targets.
  • Sales-oriented with a flexible approach to work and hours.
  • Highly organized with attention to detail and ability to handle difficult situations with ease.
  • Right to work in the UK and a clear background check.
About EF Bristol

EF Bristol International Language Campus is part of EF Education First, a global leader in international education. We offer a unique opportunity to work in a multicultural and diverse environment, with a focus on customer satisfaction and quality.

We are committed to safeguarding and promoting the welfare of children and adults and expect all staff and volunteers to share this commitment. References will be followed up, and proof of identity and qualifications will be required prior to confirmation of appointment.

EF is proud to be an equal opportunity employer and is committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.