Business Development Specialist

3 weeks ago


Worcester, Worcestershire, United Kingdom Open GI Ltd. Full time

About the Role

We are seeking a highly skilled Business Development Specialist to join our team at Open GI Ltd. As a key member of our Product Development Department, you will be responsible for delivering customer and business strategic projects.

Key Responsibilities

  • Analysis of customer requirements and communication with the development team.
  • Managing sessions across delivery teams to discuss requirements and co-ordinate the creation of delivery estimates.
  • Work with the Customer Sales Teams to assist them in acknowledging estimates and raising contracts.
  • Creation of epics, features, user stories and tasks plus ongoing updates throughout delivery lifecycle.
  • Liaising with customers during project testing stage to receive and process feedback.
  • Work with customers and Project Managers to ensure scope, timescales and quality are being delivered as per expectation.
  • Provide support to mainstream customer support teams when bugs and queries are raised.
  • Participate in QA processes during project development stage.
  • 'Step up' to assist in the running of Agile ceremonies when required.
  • Continuously review processes and provide improvement suggestions at team retrospectives and via other channels.

Requirements

  • Minimum B grade GCSE (or equivalent) Maths and English.
  • Recognised Business Analyst qualifications – advantage.
  • Recognised Insurance-related qualifications - advantage.

Experience

Essential

  • Experienced in understanding, analysing and explaining the customers' business requirements.
  • Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, XP, Kanban).
  • Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria.

Benefits

  • Competitive salary depending on skills and experience.
  • Company pension.
  • Bonus opportunity.
  • Life assurance and critical illness cover.
  • Cycle to work scheme.
  • Perkbox – an exclusive platform offering a wide range of discounts and benefits.
  • Holiday entitlement of 25 days per annum pro-rata, increasing to 26 days per annum after three years of service & a holiday purchase scheme.
  • A hybrid approach to work, with office attendance typically required twice per month.
  • Opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work.
  • Social clubs - whether you're into your cycling, crafts, or other hobbies, we have a number of groups at Open GI where individuals who enjoy the same pursuits can get together.
  • Wellbeing – wills at work scheme, employee assistance programme and mental health first aiders.

Location

This role will be based in our Worcester office and we are looking for candidates who are currently based within a 50-mile radius of the office.



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