Support Team Leadership Role

4 days ago


Northampton, Northamptonshire, United Kingdom Noa Recruitment Ltd Full time

Noa Recruitment Ltd is excited to announce a new opportunity for a Service Desk Manager to join our client's team. As a key member of the team, you will lead a well-established support team and play a crucial role in delivering exceptional customer service.

Salary: Up to £55,000 (base) with package negotiable for the right person.

Key Responsibilities:

  • Manage and lead the support team to achieve high levels of customer satisfaction
  • Develop and implement strategies to improve team performance
  • Collaborate with the team to identify areas for improvement and implement changes

Requirements:

  • A strong career background in support/service desk
  • Hands-on experience leading and managing a team
  • Experience of Azure and the MS suite
  • Excellent communication and commercial skills

Benefits:

The ideal candidate can expect a great salary up to £55k base and package, flexible working arrangements, and the opportunity to work with an innovative tech business.


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