Financial Services Representative

3 days ago


Manchester city centre, Manchester, United Kingdom Lloyds Banking Group Full time
Role Summary:
This Customer Support role is a fantastic opportunity for someone who wants to join a leading financial services provider and make a real difference in people's lives. As a Customer Support Advisor, you will be part of a dynamic team that provides exceptional support to our customers. You will work closely with colleagues to ensure customer needs are met, and you will have access to training and development opportunities to help you grow in your career.

Main Responsibilities:
* Provide top-notch customer service through various channels, including phone, email, and social media
* Develop strong relationships with customers to understand their needs and preferences
* Work collaboratively with colleagues to resolve customer queries and issues
* Stay current with product knowledge and provide accurate information to customers

What You'll Need:
* Exceptional communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Strong problem-solving skills and ability to think critically
* Basic computer skills and familiarity with Microsoft Office

Why Join Us:
* Competitive salary: £23,500 per annum
* Annual performance-related bonus
* Share schemes, including free shares
* A range of wellbeing initiatives and generous parental leave policies

About Us:
Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. Our mission is to make a positive impact on customers, businesses, and communities.

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