Account Support Specialist

3 days ago


Manchester city centre, Manchester, United Kingdom Lloyds Banking Group Full time
Job Description:
In this Customer Support role, you will be working as part of a dynamic team that provides exceptional support to our customers. You will be responsible for providing top-notch customer service through various channels, including phone, email, and social media. You will also develop strong relationships with customers to understand their needs and preferences, and work collaboratively with colleagues to resolve customer queries and issues.

Key Requirements:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Strong problem-solving skills and ability to think critically
* Basic computer skills and familiarity with Microsoft Office

What We Offer:
* Competitive salary: £23,500 per annum
* Annual performance-related bonus
* Share schemes, including free shares
* A range of wellbeing initiatives and generous parental leave policies

About Our Company:
Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. Our mission is to make a positive impact on customers, businesses, and communities.

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