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Account Executive

2 months ago

Crawley, West Sussex, United Kingdom Reed Full time
Account Manager

Reed is seeking a skilled Account Manager to join our team. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met with tailored solutions and that products/services are delivered successfully and on time.

Key Responsibilities:
  • Client Relationship Management: Develop and maintain strong relationships with key clients, serving as their primary point of contact.
  • Client Enquiries and Concerns: Address client enquiries and concerns promptly, providing high-quality customer service.
  • Customised Solutions: Understand and anticipate client needs, offering customised solutions to achieve their objectives.
  • Internal Collaboration: Work closely with internal teams to ensure the timely and successful delivery of our products and services.
  • Account Performance: Monitor account performance, analysing data to identify opportunities for growth and improvement.
  • Reporting and Insights: Prepare and present detailed reports on account status, including performance metrics and strategic insights.
  • Negotiation and Partnership: Negotiate contracts and agreements with clients to maximise profit while maintaining strong partnerships.
  • Industry Knowledge: Stay informed about industry trends, market conditions, and competitors to maintain a competitive edge.
Requirements:
  • Proven Track Record: Proven track record as an Account Manager or similar client-facing role.
  • Communication and Interpersonal Skills: Exceptional communication and interpersonal skills, with the ability to build rapport with clients.
  • Organisational Skills: Strong organisational skills, with the capacity to manage multiple accounts and projects simultaneously.
  • Problem-Solving and Negotiation Skills: Excellent problem-solving abilities and negotiation skills.
  • Technical Skills: Proficiency in CRM software and Microsoft Office Suite.
  • Analytical Skills: Keen analytical skills with meticulous attention to detail.