Meeting and Events Coordinator

4 weeks ago


Oxford, Oxfordshire, United Kingdom The Midland Hotel Full time
Meet the Challenge of Meeting and Events Management

At The Midland Hotel, we are seeking a highly skilled Meeting and Events Executive to join our dynamic team. As a key member of our Meetings and Events department, you will be responsible for delivering exceptional service to our clients and ensuring the smooth execution of all events.

Key Responsibilities:
  • Manage all aspects of the Meetings and Events department, including event planning, coordination, and execution.
  • Maximise the profitability of meeting and events operations through effective cost controls and supplier negotiation.
  • Prioritise and delegate work, providing training and support to team members as needed.
  • Provide a consistently high standard of service to clients, dealing with all inquiries and resolving any issues promptly.
  • Ensure the timely distribution of function sheets to relevant departments, paying attention to detail.
  • Handle daily conference billing and investigate any queries regarding charges and billing.
  • Deal with complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
  • Take the lead in ensuring that all site inspections are fulfilled professionally.
  • Communicate hotel services to guests and actively participate in training and personal exercises designed to improve standards and performance.
Why Choose The Midland Hotel?
  • Practical training, development, and progression opportunities within a dynamic and rapidly expanding company.
  • Flexible working hours, including shift working, to achieve a work-life balance.
  • A great company culture with employee satisfaction at 83%.
  • The opportunity to work for a well-respected brand with a strong focus on people development.
  • Multiple locations in the UK and Ireland, offering opportunities for development and relocation support.
  • Annual Charity Event Day, supporting our communities.
  • Employee of the month scheme, with a bonus and recognition for outstanding performance.
  • Leo Points, earning points to redeem for gifts and rewards.
  • Discounted hotel stays and reduced rates for friends and family.
  • 28 days holiday entitlement, increasing with service to a maximum of 33 days.
  • Sensible benefits, including a Pension Scheme, Life assurance, wellbeing support, and wedding leave.


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