Meeting and Events Coordinator

4 weeks ago

Oxford, Oxfordshire, United Kingdom Leonardo Hotels Full time
Meet the Challenge of Meeting and Events

We are seeking a highly skilled and motivated Meeting and Events Executive to join our dynamic team at Leonardo Royal Hotel Oxford. As a key member of our Meetings and Events department, you will be responsible for delivering exceptional customer service and ensuring the smooth execution of events and meetings.

Key Responsibilities:
  • Manage all aspects of the Meetings and Events department, including event planning, coordination, and execution.
  • Maximise the profitability of meeting and events operations through effective cost controls and supplier negotiation.
  • Provide training and support to colleagues, while prioritising and delegating work effectively.
  • Deal with all meeting and event enquiries, whether received via email, phone, fax, or in-person.
  • Ensure function sheets are distributed to relevant departments in a timely manner, paying attention to content detail.
  • Handle complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
  • Lead site inspections professionally and communicate hotel services to guests.
  • Actively participate in any training and personal exercises designed to improve standards and performance.
What We Offer:
  • Flexible working hours, with no split shifts, to ensure a work-life balance.
  • A dynamic and rapidly expanding company, offering practical training, development, and progression opportunities.
  • A great culture with employee satisfaction at 83%, and a well-respected brand that prioritises people development.
  • Various locations in the UK and Ireland, with relocation support available.
  • Annual Charity Event Day, numerous training courses, and employee recognition schemes.
  • Discounted rates for hotel stays, 28 days holiday entitlement, and sensible benefits, including a Pension Scheme and Life assurance.

At Leonardo Hotels, we value our team members and strive to make our hotels great places to work. We offer a range of employee benefits, including huge discounts on overnight stays and performance-based rewards via our Leo Points system.

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