Customer Experience Specialist
5 days ago
Our client is a well-established and growing family-run automotive business, known for its exceptional customer service and commitment to excellence.
Job Summary:We are seeking a skilled Service Receptionist to join our client's team, assisting in the busy service department in Halifax. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Communicate with customers regarding service and repair work required on their vehicles.
- Produce job cards and update customer and vehicle records.
- Prepare and complete invoices, providing customers with estimated costs of repairs and timescales of work.
- A minimum of 1 year's experience as a Service Receptionist.
- Excellent communication and interpersonal skills.
- Familiarity with motor dealership database software.
In return for your hard work and dedication, we offer a competitive salary of up to £35,000, making this an excellent opportunity for those looking to advance their careers in the automotive industry.
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