Technical Support Specialist
4 weeks ago
Job Title: Technical Support Specialist
Job Type: Full-Time, Permanent
Location: UK-wide
Job Description:
We are seeking a skilled Technical Support Specialist to join our team at nGeneration. As a Technical Support Specialist, you will be responsible for providing technical support to our clients across the UK. This includes troubleshooting and resolving technical issues with hardware and software applications, as well as installing and maintaining technical equipment.
Responsibilities:
- Provide technical support to clients across the UK
- Troubleshoot and resolve technical issues with hardware and software applications
- Install and maintain technical equipment
- Conduct site surveys and audits to determine client requirements
Requirements:
- 1 year of IT support experience
- 1 year of EPOS experience
- UK Manual Driving Licence
- Excellent communication skills
Benefits:
- Company Van and Fuel Card
- Training and Development Opportunities
- Company Events and Team Parties
About nGeneration:
nGeneration has been supporting the retail and hospitality industry for over 22 years, providing field service maintenance to the biggest hospitality chains across the UK. We are committed to providing our employees with a convenient and efficient working environment, and we offer a comprehensive range of benefits to support their career growth and well-being.
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