Administrative Trainee

19 hours ago


Cardiff, Cardiff, United Kingdom Cyngor CaerdyddCardiff Council Full time

**About the Job

We are looking for a motivated and enthusiastic Administrative Trainee to join our team in Cardiff. As an Administrative Trainee, you will support our service and learn to develop general office administration skills such as using Word and Excel, answering telephone inquiries, using IT daily, helping customers with their enquiries, and developing excellent customer service skills.

You will assist in organizing community events and delivering children's activities, provide a front-of-house service, and support customers to digitally self-serve where possible. Our team provides a face-to-face service to the citizens of Cardiff, helping with Universal Credit, Welfare Benefits, Council Tax, Housing, bus passes for the elderly and disabled, free school meals, education, bulky waste orders, and various other council services.

The role is temporary for 6 months if worked full-time, or longer if worked part-time. Most roles are based on a 37-hour week, though many roles can be worked on a part-time basis. The salary for this position is £18,333 - £19,933 per annum.



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