Customer Service Manager

2 weeks ago


Belfast, United Kingdom Corvus Full time £40,000
Job Title: Customer Assistance Manager

Corvus is seeking a highly skilled Customer Assistance Manager to join our team. As a key member of our order management and fulfillment business units, you will be responsible for providing critical business support and reporting functions.

Key Responsibilities:
  • Provide accurate and targeted reporting for Global Order and Fulfillment Leaders, both scheduled and ad-hoc.
  • Compile large volumes of complex reporting data, analyzing results, identifying trends, exceptions, and key reporting indicators.
  • Develop and maintain strong working relationships across multiple business groups.
  • Drive and provide accurate and targeted reporting for Global Order and Fulfillment Leaders, both scheduled and ad-hoc.
Requirements:
  • Previous experience working in a cross-functional interfacing role, third-level education.
  • Experience within a Reporting function, ideally within a Supply Chain environment.
  • Strong Excel and Oracle experience is beneficial.
  • Ability to interact and influence others at all levels.
  • Ability to build strong working relationships and foster strong team working.
What We Offer:
  • Competitive salary range of £35k-£37k.
  • 10% shift allowance and bonus.
  • Opportunity to work in a fast-paced environment with competing priorities.


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