Customer Service Manager
3 weeks ago
We are seeking a highly motivated and experienced Duty Manager to join our team at SSP Group. As a Duty Manager, you will be responsible for ensuring the smooth operation of our retail outlets, providing exceptional customer service, and leading a team of staff to achieve sales targets and maintain high standards of customer satisfaction.
Key Responsibilities- Manage the day-to-day operations of the retail outlet, including staff supervision, customer service, and sales targets.
- Lead a team of staff to achieve sales targets and maintain high standards of customer satisfaction.
- Ensure the outlet is clean, safe, and welcoming for customers.
- Monitor and control stock levels, inventory, and cash handling.
- Develop and implement strategies to improve sales and customer satisfaction.
We offer a competitive salary, comprehensive training and development opportunities, and a supportive team environment. If you are a motivated and experienced retail professional looking for a new challenge, we would love to hear from you.
Requirements- Previous experience in a retail management role.
- Excellent customer service and communication skills.
- Ability to lead and motivate a team.
- Strong organizational and time management skills.
- Ability to work flexibly, including evenings and weekends.
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