Fire Service Liaison Officer

2 weeks ago


Moreton in Marsh, Gloucestershire, United Kingdom Capita Full time

About the Role:

The Fire Service College is seeking a highly skilled and experienced individual to fill the position of College Liaison Officer. As a key member of our team, you will be responsible for providing exceptional customer service to our training delegates, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Supporting instructional staff to deliver high-quality training and services to our clients.
  • Acting as the primary point of contact between the Fire Service College and clients, providing timely and effective communication.
  • Coordinating venue hire and events, ensuring seamless execution and excellent customer experience.
  • Monitoring and maintaining health and safety standards, ensuring compliance with regulations and best practices.
  • Collaborating with colleagues to achieve departmental goals and objectives.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work flexibly, including evenings and weekends.
  • Strong organizational and time management skills.
  • Experience in customer-facing roles, preferably in a training or events environment.
  • Knowledge of health and safety regulations and practices.

What We Offer:

  • A competitive salary of up to £24,000.
  • 23 days' holiday (rising to 27) with the option to buy extra leave.
  • A comprehensive benefits package, including pension, life assurance, and cycle-to-work scheme.
  • Opportunities for professional development and growth.

How to Apply:

Interested candidates should submit their application, highlighting their relevant skills and experience.



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