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IT Support Specialist

2 months ago

Enfield Town, Greater London, United Kingdom Integral Recruitment Ltd Full time

Job Summary:

We are seeking an experienced IT Support Specialist to join our team at Integral Recruitment Ltd. As an IT Support Specialist, you will be responsible for providing technical support to staff and students across multiple sites.

Key Responsibilities:

  • Ensure the smooth operation of ICT systems to facilitate teaching, learning, administration, and leadership.
  • Provide deskside and classroom-based technical support.
  • Support pupils and staff in the appropriate use of ICT, through advice or training.
  • Desktop and application support, including setting up and maintaining PCs and peripherals, supporting and managing Windows 10 and associated software and applications.
  • Install and maintain hardware and software on the servers; set disk space and printer quotas; create network shares and manage access rights; monitor system logs.
  • Manage anti-virus software updates/patches to ensure that the network is up to date and secure.
  • Install new hardware, repair current hardware, and reload software on desktops/laptops following release management procedures.
  • Support the wider service desk team in the support and training of staff and students across multiple sites.

Requirements:

  • An IT technical background.
  • Auditorium and Visual knowledge/experience of supporting auditorium and Visual equipment.
  • Experience in the education sector is a plus.
  • Strong communication and problem-solving skills.
  • A valid driving license and own transport for local travel is preferred.