Financial Administrator for Student Services
1 week ago
About the Opportunity
QA is a leading provider of higher education and training solutions, dedicated to empowering individuals to achieve their goals. We are seeking an experienced Financial Administrator to join our Income Team in London.
Job Description
The successful candidate will be responsible for dealing with external and internal communications via phone and email, providing high-level customer service to students, staff, and external stakeholders. You will also be assisting with high-volume queries and questions, supporting students with applications, advising on the Student Finance England Scheme, and performing general administrative tasks.
Your Focus
You will have full training provided to ensure you excel in this role. As a Financial Administrator, you will work closely with our team to deliver exceptional service, ensuring that all interactions are professional, courteous, and accurate.
About QA
We value diversity and inclusion, and as an equal opportunities employer, we strive to create a welcoming environment for all individuals. Our mission is to provide access to outstanding higher education, making it possible for everyone to achieve their aspirations.
Your Skills and Qualifications
To succeed in this role, you will need:
- Proven high-level communication skills
- Excellent customer service skills
- Basic competency in Microsoft Office systems
- Demonstrated ability to work in a fast-paced environment
- A calm and composed approach to maintain a positive attitude under pressure
What We Offer
In addition to competitive compensation and benefits, you will have access to ongoing learning and development opportunities to support your growth and career aspirations. We are committed to creating a dynamic and supportive work environment where you can thrive.
Salary Range
This role offers a salary range of £25,000 - £30,000 per annum, commensurate with experience and qualifications.
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