Airport Lounge Manager
6 days ago
The Lounge Supervisor at DO & CO Airline Catering will focus on the Front of House operation while the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the Food and Beverage service delivery and attend to passengers as part of the attendant team.
Key Responsibilities:- Staff Management: Managing the rostering for all catering staff (including kitchen staff)
- Payroll Management: Managing time sheets/payroll management
- Inventory Management: Ordering of food and drinks and sundries through Do & Co ordering system.
- Liaison: Liaising with the Lounge Manager and Supervisors
- Supply Chain: Liaising with laundry regarding Lounge linen
- Cleaning Supplies: Ordering cleaning supplies
- Performance Management: Performance management and training of all staff
- Customer Service: Investigating customer complaints
- Quality Control: Completing daily audits and maintaining stock control
- Food Safety: Ensuring food temperature is adhered to as per H &S regulations
- Experience: Minimum 3 years experience as a Supervisor in hospitality industry
- Communication Skills: Excellent communication skills
- Teamwork: The ability to demonstrate great team work
- Leadership: Lead by example - in attitude, work ethic and appearance
- Availability: Flexibility in regards to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays.
- Eligibility: Right to work in the UK
- Competitive Salary: £14.00 per hour
- Referral Scheme: Enjoy perks by referring your friends through our Refer a Friend Scheme
- On-Site Meals: Save money and time with On-Site Free Meals
- Training Opportunities: Expand your skills and knowledge through our in-house training opportunities.
- Career Development: A business where you can have a real impact, we're not afraid of new ideas
- Growth Opportunities: Genuine career development opportunities, both nationally and internationally
- Industry Leader: The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market
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