Restaurant Operations Manager

6 days ago


Whitburn, West Lothian, United Kingdom EG Group Full time

Overview

EG Group, a leading player in the fast-food industry, is seeking an experienced Restaurant Operations Manager to join their team. This role will be based in Whitburn, EH47 0TB, and involves overseeing the day-to-day activities of a KFC restaurant.

Salary

The estimated annual salary for this position is £27,000-£30,000, plus additional benefits.

Job Description

This is a dynamic leadership role that requires a strong background in operations management, customer service, and team development. The successful candidate will be responsible for ensuring the smooth and standardized operation of the restaurant, motivating and developing a high-performing team, and driving sales and profitability.

Key Responsibilities:

  • Critical thinking and problem-solving to drive business results
  • Effective communication and interpersonal skills to engage with customers and staff
  • Coaching, training, and mentoring to grow team members' skills and confidence
  • Sales and profit growth through innovative marketing strategies and excellent customer service
  • Staff recruitment, training, and retention to maintain a high-performing team

Requirements:

  • Strong leadership and management experience in a fast-paced environment
  • Degree-level education or equivalent experience
  • Excellent communication, coaching, and problem-solving skills
  • Ambitious and driven individual with a passion for delivering exceptional results

Benefits

As a valued member of the EG Group team, you can expect a comprehensive package including:

  • Free meal every shift and 25% staff discount
  • Gym discounts of up to 25%
  • Over 200 discounted brands, including fashion, fitness, days out, and groceries
  • 24/7 wellbeing support
  • Cashback on everyday essentials
  • Access to Employee Assistance Platform for health, social, family, and wealth support

About EG Group

Founded in 2015 by Zuber and Mohsin Issa, EG Group is a privately held British multinational company specializing in convenience retail and fuel distribution. With a presence in over 21 countries, EG Group operates over 6,300 sites, employing more than 60,000 people. Their mission is to provide outstanding customer experiences through a relentless pursuit of innovation and excellence.

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