Restaurant Operations Manager
6 days ago
Overview
EG Group, a leading player in the fast-food industry, is seeking an experienced Restaurant Operations Manager to join their team. This role will be based in Whitburn, EH47 0TB, and involves overseeing the day-to-day activities of a KFC restaurant.
Salary
The estimated annual salary for this position is £27,000-£30,000, plus additional benefits.
Job Description
This is a dynamic leadership role that requires a strong background in operations management, customer service, and team development. The successful candidate will be responsible for ensuring the smooth and standardized operation of the restaurant, motivating and developing a high-performing team, and driving sales and profitability.
Key Responsibilities:
- Critical thinking and problem-solving to drive business results
- Effective communication and interpersonal skills to engage with customers and staff
- Coaching, training, and mentoring to grow team members' skills and confidence
- Sales and profit growth through innovative marketing strategies and excellent customer service
- Staff recruitment, training, and retention to maintain a high-performing team
Requirements:
- Strong leadership and management experience in a fast-paced environment
- Degree-level education or equivalent experience
- Excellent communication, coaching, and problem-solving skills
- Ambitious and driven individual with a passion for delivering exceptional results
Benefits
As a valued member of the EG Group team, you can expect a comprehensive package including:
- Free meal every shift and 25% staff discount
- Gym discounts of up to 25%
- Over 200 discounted brands, including fashion, fitness, days out, and groceries
- 24/7 wellbeing support
- Cashback on everyday essentials
- Access to Employee Assistance Platform for health, social, family, and wealth support
About EG Group
Founded in 2015 by Zuber and Mohsin Issa, EG Group is a privately held British multinational company specializing in convenience retail and fuel distribution. With a presence in over 21 countries, EG Group operates over 6,300 sites, employing more than 60,000 people. Their mission is to provide outstanding customer experiences through a relentless pursuit of innovation and excellence.
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