Support Experience Specialist
15 hours ago
As a Support Experience Specialist at Leasys, you will play a crucial role in driving the Net Promoter Score (NPS) by recommending customers for positive feedback. You will be responsible for handling customer contact and enquiries while delivering exceptional customer service.
Main Responsibilities:- Provide tailored responses to complex or difficult enquiries, avoiding customer dissatisfaction.
- Maintain product knowledge and awareness of regulatory obligations.
- Act on customer feedback to improve the overall customer experience.
This role operates within a busy customer care team, working towards departmental targets and deadlines. We offer a competitive salary of £38,000 - £48,000 per annum.
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Operational Support Specialist
9 hours ago
Coventry, Coventry, United Kingdom Hays Business Support Full timeAt Hays Business Support, we are seeking an experienced Operational Support Specialist to join our team in the West Midlands. This role is ideal for someone who enjoys working in a dynamic and fast-paced environment and has strong organizational skills.About the Role:In this role, you will provide vital support to the team by ensuring that all administrative...
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Support and Empowerment Specialist
2 weeks ago
Coventry, Coventry, United Kingdom Housing and Support Recruitment Full timeJob DescriptionWe are seeking a highly skilled Support and Empowerment Specialist to join our team at Housing and Support Recruitment.The successful candidate will have experience in advocating for victims of domestic violence, working closely with agencies such as the Police and MARAC to provide high-quality outreach support services. A key aspect of this...
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Senior Milling Specialist
2 weeks ago
Coventry, Coventry, United Kingdom GES - Global Experience Specialists Full timeWe are seeking a Senior Milling Specialist to join our production team at GES - Global Experience Specialists.In this critical role, you will be responsible for overseeing the operation of in-house CNC machines and ensuring that all production projects are delivered to the highest standards.Main duties:Develop and implement efficient production workflows,...
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Event Fabrication Specialist
4 weeks ago
Coventry, Coventry, United Kingdom GES - Global Experience Specialists Full timeJob DescriptionWe are seeking an experienced Event Fabrication Specialist to join our team at GES - Global Experience Specialists. As an Event Fabrication Specialist, you will be responsible for managing the fabrication and installation of exhibitions, ensuring timely and cost-effective delivery.About the RoleThe ideal candidate will have a strong background...
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Domestic Violence Support Specialist
9 hours ago
Coventry, Coventry, United Kingdom Housing and Support Recruitment Limited Full timeJob Summary:We are seeking a highly skilled and compassionate Domestic Violence Support Specialist to join our team at Housing and Support Recruitment Limited. As a key member of our IDVA service, you will play a vital role in advocating for victims of domestic violence and abuse.About the Role:You will develop and deliver confidential high-quality outreach...
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Customer Support Specialist
3 days ago
Coventry, Coventry, United Kingdom This is an IT support group Full timeAt Cambridge University Press & Assessment, we're seeking a skilled Customer Support Specialist to join our team. As a key member of our customer support centre, you'll be responsible for delivering exceptional service to our customers.We offer a competitive salary of £25,500 per annum, plus benefits including private medical insurance and a group personal...
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User Experience Specialist
15 hours ago
Coventry, Coventry, United Kingdom BAE Systems Full timeAbout the RoleWe are seeking a highly skilled User Experience Specialist to join our team in Coventry. The successful candidate will be responsible for designing and implementing user-centric solutions that enhance operator performance.
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Gaming Experience Specialist
4 weeks ago
Coventry, Coventry, United Kingdom Rank Group Full timeThe Rank Group's Grosvenor Casino in Coventry is now recruiting a talented Gaming Experience Specialist to lead the way in delivering world-class entertainment for our electronic gaming customers. As a specialist in your field, you will be responsible for creating engaging atmospheres, building relationships with regulars, and ensuring that every customer...
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Project Coordinator
4 weeks ago
Coventry, Coventry, United Kingdom Global Experience Specialists Full timeJob DescriptionWe are seeking a highly skilled Project Coordinator to join our team at Global Experience Specialists.The successful candidate will be responsible for leading and managing post-sale fabrication and warehouse service projects from start to finish, ensuring timely and cost-effective delivery of high-quality results.The ideal candidate will have...
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Customer Experience Resolution Specialist
14 hours ago
Coventry, Coventry, United Kingdom Corenet Tech LTD Full timeWe are looking for a skilled Customer Experience Resolution Specialist to join our team at Corenet Tech LTD. This role is responsible for providing top-notch customer service and support to our airline industry clients.About the Job:As a Customer Experience Resolution Specialist, you will be responsible for resolving customer complaints and issues in a...
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Culinary Experience Specialist
3 weeks ago
Coventry, Coventry, United Kingdom Compass Group UK & Ireland Full timeCompany Overview:">We are a leading provider of workplace catering services in the UK, operating in over 700 workspaces every day. Our mission is to deliver exceptional food experiences that fuel employees' productivity and well-being.">Salary:">The estimated annual salary for this position is around £28,000 - £35,000, depending on experience.">Job...
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Customer Experience Specialist
4 weeks ago
Coventry, Coventry, United Kingdom Octopus Energy Full timeRole Overview: We're seeking a highly skilled and multilingual Energy Specialist to join our dynamic EuroHub operations team. As a key member of our team, you will be responsible for providing exceptional customer service, resolving complex issues, and delivering end-to-end customer experiences.Key Responsibilities:* Provide timely and effective solutions to...
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CNC Machinist
2 weeks ago
Coventry, Coventry, United Kingdom GES - Global Experience Specialists Full timeWe are seeking an accomplished CNC Machinist to join our team at GES - Global Experience Specialists.As a key member of our production team, you will be responsible for managing in-house CNC machines and ensuring the timely delivery of projects.Main duties:Manage the day-to-day operation of in-house CNC machines to optimize productivity and...
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Delivery and Customer Experience Specialist
1 week ago
Coventry, Coventry, United Kingdom Ocado Logistics Full time £13Ocado Logistics is seeking a skilled Delivery and Customer Experience Specialist to join our team. As a Delivery and Customer Experience Specialist, you will play a vital role in delivering high-quality products to our customers across the region. You will be required to work a variety of shifts, including evenings and weekends, but we offer a competitive...
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Support Specialist
4 weeks ago
Coventry, Coventry, United Kingdom Coventry City Council Full timeAbout the RoleWe are seeking a dedicated and caring support specialist to join our team at the Gosford Community Hub. As a support specialist, you will play a vital role in providing person-centred care to adults with multiple and profound learning disabilities.Your Key ResponsibilitiesPlan and deliver meaningful and memorable days for our service users,...
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Digital Customer Experience Specialist
4 weeks ago
Coventry, Coventry, United Kingdom Leasys Full timeAbout the RoleWe are seeking a highly skilled Digital Customer Experience Specialist to join our team at Leasys. This is an exciting opportunity to work in a fast-paced environment and contribute to the development of our e-commerce platform.Job DescriptionMain Responsibilities:Develop and manage leasys.com/uk to local market requirements and the defined...
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Sales and Customer Experience Specialist
2 months ago
Coventry, Coventry, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Sales and Customer Experience Specialist to join our retail team in Coventry, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock...
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Support Worker Specialist
4 weeks ago
Coventry, Coventry, United Kingdom Lifeways Full timeJob Summary: We are seeking a skilled Support Worker Specialist to join our team in Coventry. The successful candidate will provide individualized support to people with autism, learning difficulties, and complex needs, promoting their independence and engagement in activities.About the Job:As a Support Worker Specialist, you will work closely with our team...
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Dental Health Specialist
3 days ago
Coventry, Coventry, United Kingdom This is an IT support group Full timeDental Hygienist RoleWe are seeking a highly skilled Dental Hygienist to join our specialist referral centre in Coventry.Key Responsibilities:Delivering high-quality preventative dental health and treatment of gum diseaseExpanding and maintaining an established patient listMaintaining exceptional standards of professional cleaning and patient careSupporting...
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Academic Support Specialist
2 weeks ago
Coventry, Coventry, United Kingdom Flourish Education Full timeFlourish Education is recruiting an Academic Support Specialist to work in Primary schools on a day-to-day supply basis. This role offers the opportunity to work in various educational settings, promoting student learning and development in Coventry and Warwickshire.The ideal candidate will possess excellent teaching skills, high expectations of student...