Call Centre Team Lead

Job Title: Call Centre SupervisorWe are seeking a highly skilled Call Centre Supervisor to join our team at Churchill Estates Management Ltd.Responsibilities:Supervise and support a team of customer service representatives to deliver exceptional service to our clients.Develop and implement effective call centre operations to improve performance and customer...

About the RoleThe post-holder will be one of two Supervisors providing support to a growing team of Careline Operators, reporting to the Operations Manager. Key responsibilities include:Supervising, supporting and coaching operational staff to carry out their duties effectively.Recruitment, training, induction, reviews, appraisals and performance management...

About the RoleWe are seeking an experienced Call Centre Supervisor to join our team at Churchill Estates Management Ltd. As a key member of our operations team, you will be responsible for supervising and supporting a team of customer service representatives to deliver exceptional service to our clients.Key Responsibilities:Supervise and support a team of...

Call Centre Supervisor Job SummaryAs a Call Centre Supervisor with Churchill Estates Management Ltd, you will be responsible for leading a team of customer support agents in providing exceptional service to our clients. Your primary goal will be to ensure that our customers receive prompt and professional assistance, resolving their issues efficiently and...

Job OverviewWe are seeking an experienced Call Centre Operations Director to lead our team in Ringwood, Hampshire.

About the PositionAs Operations Manager / Call Centre Manager, you will be responsible for leading our call centre team in Ringwood, Hampshire. Reporting to the Head of Commercial, you will be a seasoned Operations Manager with in-depth experience of call centre operations.The successful candidate will have overall accountability for operational and alarm...

About the RoleWe are seeking an experienced Operations Manager / Call Centre Manager to lead our call centre team in Ringwood, Hampshire. As a seasoned Operations Manager / Call Centre Manager, you will be responsible for the operational efficiency of the call centre, resource levels, management of colleagues and compliance, ensuring that the call centre...

About the RoleWe are seeking an experienced Operations Manager / Call Centre Manager to lead our call centre team in Ringwood, Hampshire. Reporting to the Head of Commercial, you will be responsible for the operational efficiency of the call centre, resource levels, management of colleagues and compliance, ensuring that the call centre meets high quality...

About the RoleAs Operations Manager / Call Centre Director, you will be responsible for leading our call centre team in Ringwood, Hampshire. Reporting to the Head of Commercial, you will be a seasoned Operations Manager / Call Centre Director, able to encapsulate our vision for growth and take us forward.Our busy team have already seen continuous and rapid...

About the RoleWe are seeking a highly skilled and experienced Senior Night Call Centre Advisor to join our team at Careline Support Ltd. As a Senior Night Call Centre Advisor, you will be responsible for providing exceptional customer service to our retired homeowners across the UK, responding to a variety of situations, including medical emergencies, fire...

Call Centre Supervisor Job DescriptionReporting to the Operations Manager, the Call Centre Supervisor will be responsible for leading a team of Careline Operators and ensuring the delivery of a high-quality customer service experience. Main Responsibilities:Supervising, supporting and coaching operational staff to carry out their duties...

Main Purpose of the Role:Deliver an exceptional customer experience at all times, achieving the required call quality standards and meeting specified sales targets. Maintain productivity targets while working in a fast-paced environment.Key Responsibilities:• Deliver an exceptional customer experience at all times• Achieve the required call quality...

Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our dynamic Customer Contact Centre team in Ringwood. As a key member of our team, you will be the first point of contact for our customers, handling inbound and outbound calls, providing exceptional customer service, and resolving issues in a timely and...

About the RoleWe are seeking a highly motivated and personable Senior Customer Service Advisor to join our team at Careline Support Ltd.As a key member of our call handling team, you will be responsible for providing exceptional customer service to our retired Homeowners, responding to a variety of situations, including emergencies and security entry...

About the RoleWe are seeking a highly motivated and personable Customer Service Team Lead to join our dynamic team at Careline Support Ltd. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our retired homeowners, responding to a variety of situations, including emergencies and security entry...

We are seeking a highly motivated and personable Senior Customer Service Advisor to join our team at Careline Support Ltd. This role involves taking incoming calls from retired Homeowners, responding to a variety of situations, and logging each call in our CRM system.About the Role:Provide exceptional customer service to our clients, responding to...

About the RoleAre you a motivated and experienced Customer Service Team Leader looking for a new challenge? Do you have a passion for supporting vulnerable individuals in their retirement?We are seeking a highly skilled Call Centre Supervisor to join our team at Churchill Estates Management Ltd, providing exceptional customer service to over 11,000 retired...

About the RoleWe are seeking a skilled Senior Customer Advisor to join our team at Careline Support Ltd. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, including emergencies and security entry calls.Key ResponsibilitiesTake incoming calls...

We are seeking a highly motivated and personable Senior Customer Service Advisor to join our team at Careline Support Ltd.About the Role:You will be responsible for taking incoming calls from retired Homeowners, responding to a variety of situations, and logging each call in our CRM system.Key Responsibilities:Provide exceptional customer service to our...

About the RoleWe are seeking a skilled Customer Service Representative to join our team at Careline Support Ltd. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of situations, and ensuring that our clients receive the support they need.Key...