Night Support Worker

4 weeks ago


Wokingham, Wokingham, United Kingdom Two Saints Full time

Job Summary

We are seeking a dedicated and compassionate Night Support Worker to join our team at Two Saints. As a Night Support Worker, you will play a vital role in providing 24/7 support to young people aged 16-21 who are care leavers and looked after children.

Main Responsibilities

  • Ensure the safety and well-being of our young people by maintaining a welcoming and safe environment, identifying and minimising potential risks.
  • Provide informal support and be a listening ear to our young people, responding to their needs and concerns.
  • Manage young people and visitors in the immediate external areas, addressing any safety issues that may arise.
  • Deal with incidents and contact external services when necessary, ensuring our young people are kept safe.
  • Provide detailed handovers to day staff, sharing information about young people's safety and support needs.
  • Conduct light cleaning tasks and manage building issues/maintenance as per procedure.
  • Complete internal and external health & safety checks, recording information accurately on internal systems.
  • Triage out-of-hours issues and contact the on-call manager when necessary.

Requirements

  • Clear verbal and written English
  • Good IT and keyboard skills
  • Polite, assertive manner, ability to self-motivate
  • Comfortable with lone working
  • Passion for working in a client/customer-facing role

About Two Saints

We are a leading provider of support services for homeless people and those with complex mental health issues. Our aim is to empower individuals to gain life skills and move towards independent living.



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