Claims Team Specialist

2 weeks ago


Huddersfield, Kirklees, United Kingdom First4Lawyers Limited Full time

About First4Lawyers Limited, we strive to establish and maintain an employee benefit program that makes a difference to each of our employees' day-to-day lives. As a Claims Team Specialist, you will be responsible for responding to a high volume of incoming enquiries over the phone, processing those enquiries in accordance with our service standard, values, procedures and guidelines.

Key responsibilities include building effective relationships with clients, enhancing the customer experience, and guiding clients through the process from start to finish.

Skills and qualifications required: minimum of 5 GCSEs (A to C Grade), excellent communication skills, and the ability to learn the relevant knowledge of the law and processes.

Working hours are full-time, with a salary ranging from £28,000 to £40,000 per annum, depending on experience, plus an uncapped monthly performance-related bonus.



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