Showroom Ambassador

1 month ago


Guildford, Surrey, United Kingdom Lexus Full time

Unlock Your Potential as a Showroom Host at Lexus

As a Showroom Host at Lexus, you will be the first point of contact for all customers that come through our doors. You will have the opportunity to work with world-class brands and deliver experiences that exceed customer expectations.

What We Offer

  • 33 days' annual leave, including bank holidays (pro rata)
  • The opportunity to buy additional holiday
  • Retail discounts that save you money every day
  • Gym discounts, cash healthcare plans, and a cycle-to-work scheme
  • Car discounts for new and used purchases and servicing
  • Flexible pension scheme and Sharesave scheme to grow your savings
  • Family-friendly policies that help you spend more time with the people that matter
  • A wellbeing programme to support you and your family
  • Ongoing recognition from your peers and leadership team
  • A community volunteering day

Day-to-Day Responsibilities

  • Meet & Greet Customers & Visitors and provide suitable refreshments
  • Answer and manage telephone system
  • Accurately record calls & visits and relay messages in timely manner
  • Some invoicing & filing may be required
  • Manage customer waiting area and showroom - customers & housekeeping

Helpful Skills and Qualifications

  • Excellent communication skills, both written and verbal
  • IT literacy
  • Incredible customer service skills
  • The ability to multitask and work under pressure
  • A friendly and approachable manner

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