Product Genius

**Location**

Guildford

**Region**

Surrey

**Category**

KIA - Guildford (SKG)

(Sales)

**Vacancy Type**

Permanent/Full Time

**Salary**

£25,000

**Job Summary**

**The Driving Spirit**

Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently on the lookout for a **Product Genius** for **Snows Kia **based at **Guildford**.

**Your day**

The** Product Genius **is a single point of contact for customers an expert who is proud to be an ambassador of the Volvo Brand_._ The **Product Genius** instils passion and provides an in-depth level of expertise which is tailored to each customer. The role reports into the Sales Manager.

Your day will include:

- Provide an engaging, warm point of contact for customers, whether that’s in the showroom or when responding to digital enquiries.
- Impart in-depth knowledge and expertise to customers, using available resources and your own initiative to grow an understanding of Volvo products and technologies as well as developments across the automotive industry.
- Understand customer requirements, by listening to their questions and aspirations, creating a non-pressured, non-threatening sales environment.
- Promote the Volvo brand, products and technologies, sharing information, features and benefits in a friendly, understandable way.
- Complete product presentations, test-drives and vehicle handovers, enhancing the customer experience at every point of contact.
- Embrace the latest technology available, including tablets and video, to help customers through the buying process.
- Support off-site events, acting as an ambassador for your dealership and the Volvo brand.
- Assist with marketing of new and used Volvos using group & manufacturer platforms.
- Help maintain dealership brand standards.

**Have you got what it takes?**
- Passion for delivering an exclusive customer experience.
- High level of social and communication skills.
- Good organisational and planning skills.
- Can-do, proactive approach.
- Energy and enthusiasm.
- An interest in latest trends.
- Ability to make decisions independently.
- Valid driving licence.
- PC/ MS Office literate including social media channels.

**Hours of Work**

Monday - Friday: 08.30 - 18.00 (with a day off in the week)
Saturday: 08.30 - 17.00
Sunday: 10:00 - 16:00 on a rota (currently 1-3)

**What is in it for you?**
- Highly competitive salary.
- Full training and support to help you immerse yourself in the role and Snows values.
- 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5,10,15, 20 years anniversary. (Pro rata for part time employees).
- Discounted MOTs, Service & Parts.
- Recommend a Friend Bonus/ Introducing a Customer Bonus.
- Life Assurance Benefit.
- Snows Contributory Pension Scheme.
- Health Shield.
- BEN - Employee Assistance Programme.
- Excellent development opportunities to learn & grow with Snows.
- Role dependant - tool box insurance /company car scheme/ Uncapped earnings potential through commission or bonus structures.