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Pensions Services Associate
2 months ago
We are a leading manufacturer in the hospitality and retail industry, dedicated to delivering exceptional customer experiences. Our team is passionate about providing top-notch support to our customers, and we're looking for a talented individual to join our team as a Service Support Advisor.
Job SummaryWe are seeking a highly motivated and customer-focused Service Support Advisor to join our team in Milton Keynes. As a Service Support Advisor, you will be responsible for providing excellent customer service, resolving customer complaints, and maintaining accurate customer information on our SAP system.
Key Responsibilities- Provide exceptional customer service and support to internal and external customers
- Resolve customer complaints in a timely and professional manner
- Maintain up-to-date customer information on SAP
- Collaborate with internal teams, including Account Coordinators and field-based technicians
- Deliver excellent customer service and ensure customer satisfaction
- Knowledge of SAP is beneficial, but not required
We offer a competitive benefits package, including:
- Company pension
- Life assurance
- 25 days annual leave plus bank holidays
- Employee Assistance Programme
- Staff Perks & Savings Scheme
This is an office-based role, with working hours from Monday to Friday, 8:30am to 5pm. After a 6-month probation period, the role will transition to a hybrid model, allowing for a better work-life balance.
