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Customer Service Specialist

2 months ago

Peterborough, Peterborough, United Kingdom TRS Consulting Full time

Join TRS Consulting as a Field Service Engineer, Dental Systems

About the Role

We are seeking a skilled Field Service Engineer to join our team in the dental systems sector. As a Field Service Engineer, you will be responsible for the service, breakdown repair, and maintenance of our range of highly advanced dental systems throughout your region.

Your Key Responsibilities

  • Perform routine maintenance and repair of dental systems to ensure optimal performance and minimize downtime
  • Conduct on-site visits to diagnose and resolve technical issues with dental systems
  • Provide exceptional customer service and support to our clients in the dental sector
  • Collaborate with our national team of engineers to share knowledge and best practices
  • Participate in ongoing training and professional development to stay up-to-date with the latest technologies and advancements in the field

Your Background

To be successful in this role, you will need:

  • A qualification in electronics or another relevant technical discipline
  • Previous field service experience in an electronics or electro-mechanical sector
  • Impeccable customer service skills and a confident and professional manner in customer-facing environments
  • A flexible approach with the determination to seize opportunities and resolve complex challenges
  • A full UK driving licence

About Us

TRS Consulting is a global leader in healthcare and a highly respected manufacturer of dental systems. We take pride in building long-term relationships with our customers and strive to deliver exceptional products and services. As a Field Service Engineer, you will be joining a national team of engineers who are passionate about their work and committed to excellence.

What We Offer

  • A competitive salary and bonus structure
  • A company van and full product training
  • A comprehensive benefits package, including pension and private medical cover
  • Opportunities for career progression and professional development