Mobile Telecoms Operations Manager

3 days ago


Reading, Reading, United Kingdom Project People Full time
Job Description
In this role as Senior Operations Solutions Lead, you will be responsible for delivering changes required to ensure an effective service operations function. You will work closely with the Head of Service Operations to define, lead, and manage change initiatives to support operational improvements.

About the Company
Project People is a company that delivers the right sites, in the right locations, always accessible and always on. Our Operational Services directorate undertakes the operation, enablement, and management of the network infrastructure to enable EE/BT and Three to deliver their best customer experiences at the lowest cost.

Key Responsibilities
- Define and deliver complex change programmes to achieve agreed business outcomes and performance targets.
- Own and continuously improve strategies, methodologies, systems, processes, controls, and capabilities required to manage changes.
- Establish and maintain alignment of the change programme to shareholder requirements, agreed business outcomes, and performance targets.

Requirements
- Significant experience of forming, shaping, initiating, leading, and managing end-to-end delivery of change in a dynamic environment.
- A background of leading virtual teams and key partners to deliver highly complex programmes to agreed business outcomes and performance targets.
- Excellent communication and interpersonal skills to engage and influence at all levels.
- Strong analytical and problem-solving skills to identify potential risks and develop appropriate solutions.

Benefits
- An estimated salary range of £80,000 - £100,000 per annum, depending on experience.
- Hybrid working 2 days/week in office.

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