Customer Communications Specialist

4 weeks ago


Cardiff, Cardiff, United Kingdom The Recruiters Room Full time

Role Overview

The Recruiters Room is seeking a skilled professional to join our client's team as a Customer Communications Specialist. As a key member of the team, you will be responsible for communicating with customers to provide positive solutions to their accounts, while adhering to regulations and legislation.

Key Responsibilities

  • Communicate with customers to provide positive solutions to their accounts
  • Adhere to regulations and legislation
  • Work in an FCA regulated environment

What We Offer

Our client offers a range of benefits, including:

  • Fully remote working
  • Annual bonus
  • All I.T equipment supplied
  • Employee Well-being hub
  • Full remote training
  • Frequent staff incentives

Requirements

To be successful in this role, you will need:

  • Telephone based B2C arrears/debt collections experience
  • Experience in working in an FCA regulated environment

About The Company

The Recruiters Room is a leading recruitment agency, specialising in placing professionals in various industries. We pride ourselves on our commitment to providing excellent customer service and building long-lasting relationships with our clients and candidates.



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