Customer Communications Specialist
1 week ago
Role Overview
The Recruiters Room is seeking a skilled professional to join our client's team as a Customer Communications Specialist. As a key member of the team, you will be responsible for communicating with customers to provide positive solutions to their accounts, while adhering to regulations and legislation.
Key Responsibilities
- Communicate with customers to provide positive solutions to their accounts
- Adhere to regulations and legislation
- Work in an FCA regulated environment
What We Offer
Our client offers a range of benefits, including:
- Fully remote working
- Annual bonus
- All I.T equipment supplied
- Employee Well-being hub
- Full remote training
- Frequent staff incentives
Requirements
To be successful in this role, you will need:
- Telephone based B2C arrears/debt collections experience
- Experience in working in an FCA regulated environment
About The Company
The Recruiters Room is a leading recruitment agency, specialising in placing professionals in various industries. We pride ourselves on our commitment to providing excellent customer service and building long-lasting relationships with our clients and candidates.
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