Enterprise Client Service Advisor

2 days ago


Penrith, Cumbria, United Kingdom GB001 Marsh Ltd Full time
Enterprise Client Service Advisor
GB001 Marsh Ltd is seeking an experienced Client Advisor to join its Enterprise team in Penrith. This role involves managing a portfolio of clients and providing exceptional service to meet their commercial insurance needs. The successful candidate will be responsible for servicing a range of commercial insurance policies, including renewals, invoicing, and upselling/cross-selling additional products.

About the Role
This is a hybrid position that requires working at least three days a week in the office. The Client Advisor will be responsible for handling client queries, building relationships with clients and prospects, and maintaining a detailed understanding of changing market conditions. They will also be expected to identify and meet client needs in line with agreed service standards.

Requirements
To be successful in this role, you should have previous experience in a client-facing position, strong literacy, numeracy, administration, and communication skills. You should also be able to remain calm under pressure and work flexibly when required. Proficiency in the Microsoft Office suite and similar products is essential.

Benefits
We offer a competitive salary, ranging from £40,000 to £60,000 per annum, depending on experience. Additionally, we provide opportunities for professional development, a vibrant and inclusive culture, and a range of career opportunities within our global organization. Our scale enables us to provide benefits and rewards to enhance your well-being.

Estimated Salary: £48,000 - £58,000 per annum

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