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Service Advisor

2 months ago


Gillingham, Kent, United Kingdom Jago Consultants Full time

Job Role – Motor Vehicle Service Advisor

Salary – 21k basic with an OTE of around 25k

Service Advisor Duties:

  • Ensure customers are informed of service and repair work required for their vehicles in a professional manner.
  • Advise on estimated costs of repairs and work to be undertaken.
  • Sell additional products as needed to meet customers' requirements.
  • Inform customers on timescales and collection arrangements.
  • Produce job cards on the in-house computer system.
  • Update customer and vehicle records.
  • Document all warranty work in accordance with manufacturer policy.
  • Prepare and complete invoices.

Requirements:

  • Previous experience working as a Service Advisor in a motor garage.
  • Full driving license.

Key Skills:

  • Strong customer service skills.
  • Excellent customer rapport.
  • Ability to deliver high CSI results.
  • Confidence in up-selling opportunities.

About the Role:

Jago Consultants is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for ensuring the highest standard of courtesy and professionalism when interacting with customers and the public. You will work closely with our team to provide exceptional customer service and drive business growth.

What We Offer:

  • Genuine career opportunities in a dynamic and supportive environment.
  • Fully funded training to enhance your skills and knowledge.

We Look Forward to Hearing from You: