Health Advisor

4 weeks ago


Gillingham, Kent, United Kingdom SECamb Full time
About the Role

We are seeking a skilled and compassionate Health Advisor to join our team at South East Coast Ambulance Service NHS Foundation Trust. As a Health Advisor, you will be the first point of contact for patients calling our 111 service, providing vital support and guidance to those in need.

Key Responsibilities
  • Provide empathetic and effective communication with patients, understanding their needs and concerns.
  • Use medical triage systems to assess patient conditions and provide appropriate advice or referrals.
  • Work collaboratively with other healthcare professionals to ensure seamless patient care.
  • Stay up-to-date with medical knowledge and best practices to provide the highest level of care.
Requirements
  • GCSE or Functional Skills in Maths, English, and ICT.
  • Previous experience working with the public, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and make sound decisions.
What We Offer
  • A comprehensive training program to support your development as a Health Advisor.
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
  • The chance to make a real difference in the lives of our patients.

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