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Gillingham, Kent, United Kingdom SECamb Full timeAbout the RoleWe are seeking a skilled and compassionate Health Advisor to join our team at South East Coast Ambulance Service NHS Foundation Trust. As a Health Advisor, you will be the first point of contact for patients calling our 111 service, providing vital support and guidance to those in need.Key ResponsibilitiesProvide empathetic and effective...
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Gillingham, Kent, United Kingdom SECamb Full timeAbout the RoleWe are seeking a skilled and compassionate Health Advisor to join our team at South East Coast Ambulance Service NHS Foundation Trust. As a Health Advisor, you will be the first point of contact for patients calling our 111 service, providing vital support and guidance to those in need.Key ResponsibilitiesProvide empathetic and effective...
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Gillingham, Kent, United Kingdom SECamb Full timeAbout SECambSouth East Coast Ambulance Service NHS Foundation Trust is a leading healthcare provider in the region, dedicated to delivering high-quality patient care and emergency services.Job SummaryWe are seeking a skilled and compassionate Health Advisor to join our team of dedicated professionals. As a Health Advisor, you will be the first point of...
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Health Advisor
2 months ago
We are seeking a skilled and compassionate Health Advisor to join our team at South East Coast Ambulance Service NHS Foundation Trust. As a Health Advisor, you will be the first point of contact for patients calling our 111 service, providing vital support and guidance in emergency situations.
Key Responsibilities- Provide empathetic and effective communication with patients, assessing their needs and providing appropriate advice and support.
- Work collaboratively with a team of healthcare professionals to ensure seamless patient care.
- Utilize the NHS Pathways system to provide accurate and timely assistance in a variety of situations, from minor illnesses to life-threatening emergencies.
- Develop strong problem-solving skills to navigate complex and high-pressure situations.
- GCSE or Functional Skills in Maths, English, and ICT Skills.
- Previous experience working with the public, preferably in a healthcare or customer-facing role.
- Excellent communication and interpersonal skills, with the ability to remain calm under pressure.
- A comprehensive training program, including 9 weeks of full-time training, to ensure a smooth transition to the role.
- A competitive salary, with opportunities for progression and career development within the Trust.
- A supportive and collaborative work environment, with a focus on patient-centered care.