Technical Support Specialist

2 days ago


East Kilbride, South Lanarkshire, United Kingdom HCLTech Full time

We are a global technology company with a presence in over 60 countries. Our team of experts delivers industry-leading capabilities centered around digital, engineering, cloud, and AI.

As a Technical Support Specialist at HCLTech, you will play a key role in providing support to our Warehouse and resolving technical issues related to inventory management.

This is an exciting opportunity to work with a globally recognized leader in the Tech and IT industry, where you will have the chance to grow your career and make a meaningful impact.

Key Responsibilities:

  • Troubleshoot device build process and provide timely response to client and Warehouse issues.
  • Manual lifting up to thirty (30) pounds when moving and repositioning personal computers and ancillary equipment.
  • Accurate and timely logging of customer incidents and tasks to meet agreed upon service levels.
  • Effective communication and email handling, including managing incoming and outgoing emails.

The estimated salary for this role is $65,000 - $85,000 per year, depending on location and experience.



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