Technical Support Specialist
2 days ago
We are a global technology company with a presence in over 60 countries. Our team of experts delivers industry-leading capabilities centered around digital, engineering, cloud, and AI.
As a Technical Support Specialist at HCLTech, you will play a key role in providing support to our Warehouse and resolving technical issues related to inventory management.
This is an exciting opportunity to work with a globally recognized leader in the Tech and IT industry, where you will have the chance to grow your career and make a meaningful impact.
Key Responsibilities:
- Troubleshoot device build process and provide timely response to client and Warehouse issues.
- Manual lifting up to thirty (30) pounds when moving and repositioning personal computers and ancillary equipment.
- Accurate and timely logging of customer incidents and tasks to meet agreed upon service levels.
- Effective communication and email handling, including managing incoming and outgoing emails.
The estimated salary for this role is $65,000 - $85,000 per year, depending on location and experience.
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