Research and Design Advocate

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Financial Conduct Authority Full time

We are seeking a talented Research and Design Advocate to join our Data, Technology & Innovation team at the Financial Conduct Authority. In this role, you will work closely with senior user researchers to help deliver user research support to multi-disciplinary digital product teams, ensuring that our products and services meet the needs of our users.

About the Role

You will be responsible for developing and implementing user research strategies, collaborating with cross-functional teams, and advocating for user-centred design principles throughout the organisation. Your goal will be to ensure that our products and services are inclusive, accessible, and meet the needs of people in firms, consumers, and FCA staff alike.

Key Responsibilities
  • Develop and implement user research strategies
  • Collaborate with cross-functional teams to design and develop inclusive and accessible products and services
  • Advocate for user-centred design principles throughout the organisation
  • Ensure that our products and services meet the needs of people in firms, consumers, and FCA staff alike
Requirements
  • User research experience in a user-centred design setting
  • Experience in working in project/programme environments involving business & IT change
  • Research experience within any of the following types of organisations/sectors: financial services, government/regulatory body, technology, consultancy (ideally IT consultancy)
Salary and Benefits

The salary for this role is £41,800-£52,200 per annum, depending on skills and experience. You will also receive a non-contributory pension of at least 8%, private healthcare with Bupa, life assurance, income protection, and a competitive flexible benefits scheme.



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