Community Liaison Officer

2 weeks ago


Cumbernauld, North Lanarkshire, United Kingdom Sanctuary Group Full time
Job Description

We are seeking a Factoring Services Specialist to join our team in Glasgow. The successful candidate will have a working knowledge of delivering high-quality factoring services and excellent customer service skills.

The salary for this position is estimated at £31,092 per annum, rising to £32,728 after 12 months of satisfactory performance. In addition to a competitive salary, we offer a range of benefits, including 25 days annual leave, a pension scheme, and life assurance.

The ideal candidate will be able to work effectively in a fast-paced environment, prioritizing tasks and meeting deadlines. Experience of using Microsoft packages, such as Word and Excel, is also essential.

Key Responsibilities:

  • Billing and tracking of communal repairs
  • Liaising with residents to ensure involvement activities meet customer expectations
  • Providing first contact resolution for service area complaints
  • Maintaining relationships with key stakeholders
  • Delivering effective administrative processes

About Us:

Sanctuary Scotland Housing Association is one of the country's largest social landlords, providing around 8,000 quality affordable homes for rent and sale.



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