Customer Service Representative
3 weeks ago
Customer Service Advisor / Sales Support Administrator
We are seeking a highly skilled and experienced Customer Service Advisor / Sales Support Administrator to join our team at AWD online. As a key member of our customer service team, you will be responsible for providing exceptional customer service and sales support to both external customers and internal Sales Account Managers.
Key Responsibilities:
- Provide high-level customer service and sales support to external customers and internal Sales Account Managers
- Respond to customer inquiries and resolve technical queries and order issues in a timely and professional manner
- Discuss products, pricing, and process new orders with customers
- Build strong relationships with customers to drive sales and customer satisfaction
- Work collaboratively with the sales team to achieve sales targets and customer satisfaction goals
Requirements:
- Previous experience in a customer support or sales administration role
- Excellent communication and interpersonal skills
- Attention to detail and ability to work in a fast-paced environment
- Ability to build strong relationships with customers and colleagues
- Competitive salary and benefits package
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a leading company in the industry
- Chance to develop your skills and career in a dynamic and supportive team
- 25 days holiday plus Bank Holidays
- Private Health Insurance
- Pension
- Enrolment into the Commission Bonus Scheme, where available
Location: Coalville, Leicestershire - 100% Office Based
Job Type: Full-Time, Permanent
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