Hotel Nighttime Experience Coordinator

1 week ago


Barnsley, Barnsley, United Kingdom AccorHotel Full time

About Our Team

We are looking for a skilled Hotel Nighttime Experience Coordinator to join our team at ibis Styles Barnsley. As a key member of our nighttime staff, you will be responsible for providing exceptional customer service during the night shift.

Job Summary:

This is an excellent opportunity to work with a dynamic team in a vibrant and growing company. You will have the chance to develop your skills, learn new things, and contribute to the success of our hotel.

Key Responsibilities:

  • Deliver exceptional customer service to guests, ensuring their stay with us is memorable and enjoyable.
  • Assist in maintaining a clean and safe environment throughout the hotel, adhering to our high standards.
  • Work closely with colleagues to ensure seamless communication and effective teamwork.
  • Help resolve guest complaints and issues in a professional and courteous manner.

Requirements:

  • Prior experience in a customer-facing role, preferably in a hotel setting.
  • Night shift experience is highly desirable, as we operate 24/7.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to multitask, prioritize tasks, and maintain accuracy in a fast-paced environment.
  • A valid passport and eligibility to work in the UK are essential.

What We Offer:

  • A competitive hourly rate of £12.00, ensuring you earn a fair wage for your hard work.
  • A range of benefits, including a day off on your birthday and discounts at AccorHotels worldwide.
  • The opportunity to work with a dynamic team in a vibrant and growing company.

Qualifications:

  • Previous experience in a similar role is highly valued, as it demonstrates your ability to excel in this position.
  • Nighttime experience is also preferred, as it shows your adaptability and willingness to work varied shifts.

Remote Work: No, this is a part-time position that requires regular attendance at our hotel.

Employment Type: Part-time



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