Chocolate Connoisseur Team Lead
3 weeks ago
At Hotel Chocolat Group plc, we're expanding our retail presence in the UK and seeking a skilled Retail Operations Manager to join our team. This role offers an exciting opportunity to lead our stores to new heights of success.
The ideal candidate will be a people-focused leader with a passion for delivering exceptional customer experiences. You'll have experience in managing high-performing teams and driving sales growth through effective store operations. A competitive salary of £45,000 - £60,000 per annum reflects the level of responsibility and expertise required in this role.
We're looking for someone who can:
- Develop and implement store strategies to drive sales growth and improve customer satisfaction.
- Lead and motivate a team of retail staff to achieve their full potential.
- Collaborate with other departments to ensure seamless store operations.
- Maintain high standards of store appearance and presentation.
In return, you can expect a comprehensive benefits package, including 50% off our products and incentives based on performance.
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