Housekeeping Team Lead
3 weeks ago
We are seeking a highly skilled and experienced Cleaning Operations Manager to join our team at WGC Ltd.
The successful candidate will be responsible for overseeing the day-to-day operations of the housekeeping department, ensuring that high standards of cleanliness and service are consistently delivered.
Key Responsibilities:
- To improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Hotel Team, HSK team, and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well-organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
About Us:
WGC Ltd. is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
We offer an industry-leading package including fixed hours contract available, flexible hours to suit you, life insurance, free access to doctor and legal helpline, counselling/wellbeing support service, discounts from 50 top retailers, training budget of up to £10,000 per year with unlimited career progression.
Estimated Salary: £35,000 - £45,000 per annum based on experience.
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