Supervisor of Cleanliness and Guest Satisfaction

3 weeks ago


Barnsley, Barnsley, United Kingdom WGC Ltd. Full time

Job Overview: As a Housekeeping Supervisor at WGC Ltd., you will be responsible for supporting the Head Housekeeper in managing the day-to-day activities of the housekeeping department. This includes improving productivity, analysing guest data, and maintaining strong working relationships with various teams.

Key Responsibilities:
  • Operational Efficiency: Improve productivity and efficiency in room cleaning operations.
  • Resource Planning: Analyse guest data to plan resources and materials required to meet operational needs.
  • Team Management: Recruit, train, manage, and monitor team performance daily/weekly.
  • Financial Performance: Deliver and exceed financial targets.
  • Expenditure Management: Manage expenditure and payroll to achieve budgets.

Requirements: Previous experience in a housekeeping environment, ability to deliver a consistent level of service in a challenging environment.

Benefits: Industry-leading package with opportunities for career progression, including training, mentoring, and experience outside your current skill set.

Estimated Salary: £25,000 - £35,000 per annum (dependent on experience).


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