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Renewals Specialist

2 months ago

Reading, Reading, United Kingdom Barracuda Networks, LLC Full time
Renewals Representative Role

Barracuda Networks, LLC is seeking a highly skilled Renewals Representative to join our EMEA renewals team in Reading, UK. As a key member of our team, you will play a critical role in driving industry-leading renewal rates across the region.

Key Responsibilities
  • Manage a specific territory with assigned customer contracts to renew, maintaining our high renewal close rate.
  • Develop and execute a proactive and strategic sales plan to achieve monthly/quarterly revenue targets.
  • Qualify renewal opportunities using our sales methodology MEDDICC and manage them through the sales cycle.
  • Utilize SFDC (Salesforce) CRM to document customer and partner activity, enabling forecasting of renewal bookings and invoicing.
  • Build and maintain strong relationships with channel and partners in your territory to maximize revenue.
  • Construct complex pricing proposals by analyzing previous sales data through our CRM and financial system.
  • Manage your pipeline of customer contracts 90 days in advance, researching customer license usage and identifying risk points to track and resolve issues.
  • Collaborate with customer success, channel, and sales teams to understand sales motions, identify customer issues, and ensure customer satisfaction.
Requirements
  • Fluency in English and any of the following languages: French, Italian, Spanish, German.
  • Highly organized, able to prioritize, multi-task, and manage time effectively.
  • Clear track record of achieving targets and strong attention to detail.
  • Team-oriented with a proactive approach.
  • Ability to run conversations with senior stakeholders in Barracuda, our Channel, and End Customers.
  • Experience running customer calls and negotiating pricing.
  • Strong mathematical skills to create complex pricing proposals.
What We Offer

A team where you can voice your opinion, make an impact, and where your experience is valued. Internal mobility opportunities for cross-training and career advancement within Barracuda, equity in the form of non-qualifying options, and a dynamic work environment.