Strategic Account Director
2 weeks ago
About Us
We are committed to delivering exceptional security solutions that meet the unique needs of our clients. Our innovative approach has transformed the security industry, placing clients at the heart of everything we do.
The Commercial Account Manager plays a vital role in driving business growth by developing new opportunities and enhancing existing relationships. This individual will collaborate with the Commercial team and the Branch team to deliver tailored security solutions.
Key Responsibilities:
- Client Relationship Management: Develop strong client relationships by understanding their business objectives and risk profile to support them with delivering customized security solutions.
- Market Analysis: Stay informed about local market trends, competitors, and customer needs to provide actionable insights and support transformation opportunities.
- Client Success: Participate in client KPI/SLA meetings to ensure service alignment, performance, and satisfaction.
- Innovation & Strategy: Work with the operations and commercial teams to deliver cutting-edge security solutions and drive business growth.
Essential Skills:
- Strong Business Acumen and Commercial Awareness
- Exceptional Relationship Building and Networking Skills
- Strategic Thinking and Innovation Expertise
- Client-Centric and Results-Driven Approach
- Excellent Decision-Making Skills
- Sales and Negotiation Focus
Required Experience & Skills:
- Prolific experience in managing client relationships and delivering exceptional customer service
- P&L ownership, forecasting, and budgeting expertise
- Proven commercial acumen with a strong track record of delivering results
- Strong understanding of risk profiles and mitigation options
- Demonstrable experience of consultative sales
- Expertise in project costings and managing margins
- Outstanding communication skills, with the ability to engage and influence key stakeholders
- Strategic leadership skills and an innovative approach to problem-solving
Benefits:
- A competitive salary of £50,000 - £65,000 per annum, depending on experience
- Company pension and advice and planning
- Life assurance scheme
- Discounted gym memberships
- Wellness advice and support, including financial, emotional, and physical
- Dental and Physical Health Plans
Lifestyle Benefits:
- Cycle to work scheme
- Car lease and new car purchasing schemes
- Discounts on high street brands, online shopping, holidays, days out, and Arriva Bus Travel
- Mortgage advice
- Payroll ISA's
- Eligibility for Costco Membership
Learning & Development:
- Support with further education
- 100's of eLearning courses
- Accredited courses by C&G, ILM, IOSH, and SIA
- Leadership Development programs both local and global
Giving Back:
- Payroll Giving
- Working with charities such as Calderwood House, KPMB, and Wooden Spoon
- Supporting local community initiatives
- Supporting people back to work with organizations such as TalkBack and Downs-Syndrome Org
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